Privacy Policy

1. Introduction

VoltWorks SG (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data in accordance with the Singapore Personal Data Protection Act (PDPA).

This Privacy Policy explains how we collect, use, and protect your information when you use our website or contact our services.

2. Information We Collect

We may collect the following information when you use our website or contact us:

Name
Phone number
Email address
Address (if provided for service requests)
Details of your electrical service enquiry

We only collect information necessary to provide our services.

3. How We Use Your Information

We use your information to:

Respond to your enquiries
Provide electrical services and quotations
Arrange service appointments
Improve our customer service
Send important updates regarding your request

We do NOT sell your personal data to third parties.

4. Data Protection

We take reasonable steps to protect your personal data from unauthorised access, disclosure, or misuse.

However, please note that no method of online transmission is 100% secure.

5. Sharing of Information

We may share your information only when necessary:

With our licensed electricians to complete your service request
When required by Singapore law or regulatory authorities

6. Cookies

Our website may use cookies to improve user experience and track website performance. You may disable cookies in your browser settings.

7. Third-Party Services

We may use third-party services such as:

Google Analytics
WhatsApp messaging tools
Website hosting providers

These services may collect limited data according to their own privacy policies.

8. Your Consent

By using our website, you consent to the collection and use of your information as outlined in this Privacy Policy.

9. Contact Us

If you have any questions about this Privacy Policy, you may contact us:

📞 VoltWorks SG
📧 (Insert email here)
📍 Singapore